Ordering Information

 

Purchasing an item:

If you see something you like the in Perle's online boutiqe, be quick to order so you avoid the possible disappointment of missing out. Most items are one-of-a-kind pieces, or have a limited quantity in stock so if something grabs your eye, give it a home and make it your own!

Backordering is also available for some items, however there will be a slight delay in getting your order sent as we have to wait until the stock is on hand.  If a product you like is no longer available, take note of the style number and description and send us an email to see if the piece can be recreated for you. 

 

Alterations to existing items

With our very own jewellery designer on hand, we are able to alter or adjust any of our items to suit your exact needs. If you want a crystal added here or there, or require additional length to a necklace, simply fill out our enquiry form with details of the item and what you would like changed. Please note that a fee will apply for any changes made, and this will be calculated based on time specifications and materials used.

 

Colour specifications

In the event of a wedding or special occasion, it is often difficult to find the perfect jewellery to match the colour of your outfit. We can tailor make a design to suit your dress colour. To assist us, it would be helpful if you provide a photograph or fabric sample of your outfit, and we will do our very best to source the perfect beads and crystals to match. To view a colour chart of the Swarovski crystal range, see the image below.

 

 

 

Ordering multiple items

If you fall in love with a pair of earrings or an accessory that you think would look great on your bridemaids, you can place a custom order to have multiple copies made. This generally takes 3-4 weeks, depending on the availability of materials, the complexity of the design and how many pieces are required. Please note that due to stock levels, certain items may not be available in large quantities. Please contact us for more information regarding the item you desire.

  

Clip-On Earring Conversion

 

 If you don't have your ears pierced, don't worry! We can alter any of our earrings and swap them over to clip-on backs. They will not look exactly the same as the pierced backings that you will see in the photos, but we will do our very best to blend them in seamlessly with the design. An charge of $12.00 per pair will occur for this service. 

 

Sterling Silver Earring Conversion

For anyone with sensitivity to metal alloys and plating, we can also change earring backs to Sterling Silver. Unless stated otherwise, our earrings do not come ready made with Sterling Silver backings. To apply for conversion, simply let us know during your checkout and we will happily adjust them for you. A slight time delay may incur but we will do our very best to get them sent to you as soon as possible. Sterling Silver Earring Conversion is $15.00 per pair.

Postage

We choose to send our orders through Australia Post. Our aim is to process your order as quickly and efficiently as possible. Once you have received email confirmation of your order, please allow 1-2 days processing. We aim to have your parcel ready to send within 2-3 working days, if not sooner. You can choose to have it sent via Express Mail at an additional charge- this will be calculated at the checkout.